What are the risks involved with the test? The receptionist called yesterday to schedule an appointment to discuss the MRI results. Kristen wrote on a wide variety of topics, from corporate law to constitutional issues. & If nothing else they for sure could do a CT scan. My doctor did a uterine biopsy and there was no problem noticed. Which sounds a contradiction in terms.I spoke with one my consultants team who said that he would be contacting the radiologist to ask what the second statement meant.I was told in a rather curt way that results will not be given over the phone and yet someone would hopefully contact me tomorrow.I realise that if there had been anything suspicious they would have called me in by now. On the other hand, if the physician is adjusting medication, recommending surgery, or anything that requires more than a 1-2 of minutes of phone time, this will require a return visit. This is because of the fact that in the time it takes me give out sage medical advice for free, I could have been seeing another patient. My GP's receptionist told me the same thing, they don't like to give results out over the phone anymore as they can't answer any questions you may have and they don't want to say the wrong thing. According to a recent study, over half of the physicians surveyed reported withholding beneficial clinical services to patients over the past six months, with prescription drugs and MRIs at the top of the restricted list. Now, we've been calling, but they won't tell us ANY of the results over the phone… Confidentiality is the issue here that is why they can't just give the results over the phone. Days? Answered by : Dr. Praveen Tayal ( Orthopaedic Surgeon) What does the MRI results indicate? Is this guy full of it? You should contact a personal injury lawyer as soon as possible while the events are still fresh in your recollection. Then a McMillan nurse arrived checked who I was and said she was waiting for the consultant. I had it done nearly 2 weeks ago and have rang a few times to see if the results are back at my doctors. Some results are very jargon/wordy etc. Hey, everyone. Doesn't the lab have to give me the results by law? Mumsnet hasn't checked the qualifications of anyone posting here. and she said "hold on, I'll just have a look at them". To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. LegalMatch, Market Have you got a GP appointment to discuss them? When I arrived at the clinic, there was no one there, no patients, or nurses. :) :) :) Sounded just fine mistymoley . (this may not be the same place you live), Faulty/Defective Products/Services (Auto, Drug), Investments (Annuities, Securities, IPOs), Post Your Case - Get Answers from Multiple Are there other ways to obtain such information? He told me the results over the phone, there was no time to waste. This is what ours has done with results for DH. Don't worry, its all red tape. When I had my post tx CAT w/contrast, I was told that the results would be on my doctors desk within the hour but until the doctor signed off on them no one would call me. Hopefully the consultant will be in touch very soon. Usually, test results are easily presented and discussed over the phone. This is important to do, since the future of your health could depend on it. Hi! Do Doctors read results before receptionist ... but won’t tell you the details beyond that. My doctor always schedules my appointment with him 2 or 3 days after any scans and lets me know the results in his office. Furthermore, these documents may be significant evidence if you do end up suing your doctor for failing to give your test results to you. I got a nurse who said doctor was out of town and she read me the results. Receptionist was a bit stupid in the way she handled it - might have had her knuckles rapped out of your hearing even, so try not to worry. Has an OP appointment been made for you? A specially trained doctor called a radiologist will read the results of your MRI and send the report to your doctor. When I woke up on the morning of April 9th, 2015, I immediately called my doctor’s office to see if my results were available. As it heppened there was nothing seriously wrong so some reassurance, together with 'the doctor will discuss with you', would have helped a lot. Weeks? The staff told me the results were abnormal and it was something relating to my upper pelvis. Ask them to adhere to the practice guidelines. In 2011, there was a suspicious mammogram, followed by a biopsy. Went to the doctor and they did blood work and sent me for an MRI. What about an assistant? Now I am really worried. That's what I'm worried about, that the receptionist staff can't/won't give out results over the phone. I explained that I am 100kms from them so she spoke to the doctor and he was going to read over them and then call me with the results. The doctor office then calls me, and says I need to see the doctor as soon as possible to go over the result, and ask for me to come in next Tuesday. HIPAA Q&A: Copies of MRI reports HIM-HIPAA Insider, May 23, 2011. Not giving out results over the phone - does this seem worrying? She also told me that it was policy not to give results over the phone or by letter. I had some tests recently and the doctor had written a message on the bottom of the results saying something like "If patient calls tell her XXXXX which the receptionist then followed) As she said initially that she couldn't give info on the phone that is probably their general policy and not because anything is specifically wrong.If there was anything urgent I imagine they would have called you before 2 weeks to invite you in! in History from California State University - Northridge, and then moved to Michigan to study and graduate from Michigan State University College of Law. She then did a transvaginal ultrasound on June 28, 2006 and hasn't called me back for over two weeks, even though she said that she would call me THE NEXT MORNING (i.e.June 29th. Patients can schedule follow-up appointments with referring providers to obtain results of their MRI … Most hospitals have CT and MRI equipment. Then a McMillan nurse arrived checked who I was and said she was waiting for the consultant. Each receptionist has been telling me a slightly different story which is making me convinced that something is wrong :( The first one told me they are back but the nurse hasnt seen them She was probably just checking to see if there was a note from the consultant which might have said 'please arrange urgent appointment' or 'results unclear, schedule 2nd scan' and while she had you on the phone it was better to check than to hang up then have to call you back again later when she got round to that on her to do list. I've been suffering from really bad stomach problems for the past 3 months, and my doctor put me through a series of tests: urine, blood etc. It's been a bad day. I asked her if the blood results were in yet or should I wait to make the appointment after they get in. Even if the results are complex and perhaps bring bad news, you can start making a plan of action and arrange to see your doctor in person for a more complete discussion. She may have just been checking to see if there was a message left by doctor on there to give you (e.g. All rights reserved. )I called her office, but she did not return my call. Reading what others say on this forum makes me appreciate how lucky I am! I puttered around at my table until the phone rang at 12:14 pm. Ask that it be posted or emailed to you, or even faxed to you. If it's urgent or pressing they'll be in touch No news is good newsHope all will be well. I'm a medical secretary and I would say the med sec you spoke to handled it very badly.Every time I get results back I ALWAYS ask the consultant if I can give out the results if the patient rings. My old doctor used to call me within 48 hrs. How long should I wait? We branded our new service OnSite Results (OSR). I mean the doctor could have left a message for the receptionist to advise patient. The doctor has refused to give me my results and told me go have your surgery. (This may not be the same place you live). Clearly, a doctor or a doctor's office shouldn't call and leave a message on the answering machine. I also know when my brother goes up to Mayo for scan, it is several hours, but he has same day results. My quick question for the community is this: If the results point to something serious, how soon would I typically find out? Am I right?I just want peace of mind before I attend my review appointment in December Any advice? If your doctor has failed to disclose the results of your medical exam, you may be entitled to legal relief. I had an opportunity to look things up, join CSN, and let things settle a bit so I could ask (relatively) smart questions. She then did a transvaginal ultrasound on June 28, 2006 and hasn't called me back for over two weeks, even though she said that she would call me THE NEXT MORNING (i.e.June 29th. Can you ask her to get the GP to call you at the end of morning surgery? After the MRI I got lunch and went in to work. She told me the bloods did come back and it was all normal/fine. As the patient, you are entitled to know the results of your medical exams. Another way you can ensure that you remained informed of your medical test results is to make notes on your calendar of when medical test results should be released and communicated. She may not even have been looking at your notes or results, she might have just had a list of patients to contact and then checked her list to make sure there's no extra note of something to tell you.To reassure you, possibly, I had some tests and was told over the phone that I had a rare and serious genetic disease and not to Google anything whereas I had a clear CT scan a few months ago and had to go in to see the consultant to get the results. I’d go back to the ER. After several calls this morning, the nurse FINALLY picked up and confirmed they had the labs but that she couldn't tell them to me over the phone until the doctor "signed off" on them and I would be called this afternoon. The lab states they won't give patients their test results. We kept calling for results, but they didn't get the MRI till 4 weeks after it was originally done. the consultant is responsible for the results. Having a lot of experience from this kind of thing I can say since being under consultants, I've never even visited the GP or rung them.I just get used to an anxious wait with results and next steps usually in a letter. Let the consultant do his own work.Sorry rant over. The doctor did say something about the rings in my esphagus he said if it was caused by allergens that caused my esophagus to form these rings and tighten and close up, if it came to be the esofagitis esophagitis it could be treated with a steroid type drug. Give patients (on the web, in the practice, on your on-hold messages) realistic timelines for callbacks and make it so. If nothing else they for sure could do a CT scan. 10 Things Your Doctor Won’t Tell You About an MRI. My heart was pounding out of my chest as I answered the phone. Law Practice, Attorney Continue to pursue those results until someone calls you with them. This could include monetary damages for any injuries resulting from the failure to communicate. The GP doesn't get them until they write to us and as they are specialist investigations their interpretation can only be done in light of what the consultant wants to do.It takes a lot of time for my staff to chase up results of hospital consultants. They weren’t. Hoping for good news! I would actually prefer any of these methods, as my new doctor's office only calls with positive results; if everyone is negative (or "good"! With rising costs, an inundated healthcare system, and limited resources, physicians have been known to ration medical services. But they wouldn't give me the results over the phone, I have to see the doctor. It's not alike a simple blood test, MRIs often come with complicated interpretations that she may not have understood. Had a fertility test done received letter to phone surgery ,when I phoned they wouldn’t tell me anything and to make an appointment ,with my on going illnesses m.s etc I’m a nervous wreck please help. The neurologist has scheduled me for an emergency consult with a neuro-surgeon on Monday. I am very concerned. Now I am really worried. If your test results have been withheld from you, you may be entitled to legal relief. MD. The phone would continue to be a part of my cancer journey. I was rung by the receptionist to come down to the surgery asap, told I had a fracture and they booked me into fracture clinic that evening. It was bad news. I hope your husband was ok. Most recent of the tests was an upper abdominal ultrasound scan. Yes, some patients will game the system to get their needs met ahead of others. On the other hand, if the results only require a minute or two of the doctor's time, it's fair to ask for the results by phone, mail, or secure message. I got a nurse who said doctor was out of town and she read me the results. In fact, you should always take such steps to protect yourself, since errors can occur at many points during medical treatment. What should I do to prepare for the test? She also told me that it was policy not to give results over the phone or by letter. But they wouldn't give me the results over the phone, I have to see the doctor. If your first contact was via your GP, they certainly will, eventually, get a copy of the results as they referred you on but that sometimes takes a while and is often 'for the record' only rather than the means by which they expect you to get the results as the patient.How were you or are you now expecting to get the results? Are you due to go in for the results in person anytime soon?Good luck. It would very quickly become known if normal / negative results were routinely given out and you were only told of Big Scary Things face to face. PAs or NPs can give results over the phone to whomever is listed on your HIPAA paperwork. One is usually neither here nor there in terms of health, the other is Bad News.As for your GP knowing, it depends what their links to the referring hospital is- they may have some sort of PACS link or may have to phone the MRI unit admin, then await a fax with the results. In 2011, there was a suspicious mammogram, followed by a biopsy. Personal Injury Lawyers, Present I don't have any further appointments booked - they said the consultant will write to me and my GO at the same time but that I can phone next week when he's looked at the results. In order to protect yourself, you should ask your doctor the following questions when you are facing any medical exam: The basic idea behind asking these questions is to get involved with the medical exam. Library, Employment What could it be where they wouldn't tell me & still have me … You should go and ask the doctor personally on the results of your MRI. Call to get your results if the expected phone call time passes. Your doctor should also inform you of the purpose of the medical exam, and also of any dangers or side effects that might result from the exam. So in June of 2007, Metro Imaging began giving patients the results of their imaging examinations at the time of service. I suffer major anxiety and have got myself so wound up over waiting on smear results. I puttered around at my table until the phone rang at 12:14 pm. He told me the results over the phone, there was no time to waste. I called yesterday for the rest of the results and the receptionist told me that the doctor would call me this morning to discuss the results. Regarding the OP comment, we will give normal results over the phone without requiring the patient to return. Secretary said they couldn't give out results over the phone, which I understand. My heart was pounding out of my chest as I answered the phone. When I arrived at the clinic, there was no one there, no patients, or nurses. Click here, Please provide a valid Zip Code or City and choose a category, Please select a city from the list and choose a category. More often, test results can be lost or confused along the chain of communication in a hospital.Test results are often relayed between several different people, such as from a nurse to the general physician or from a general surgeon to a specialized surgeon. Regardless of the results, there are sometimes implications, treatment plans, next steps and possibly a diagnosis that need to be discussed. Thanks all, that makes me feel lots better! )I called her office, but she did not return my call. So not being told doesn't really mean anything! And would doctors even refer patients to a radiologist who blurts out a scan’s results?” But many patients want to hear about their results, and with the exception of mammograms, how quickly that happens for an MRI, PET, CT or ultrasound, depends on the individuals – doctors … IME, receptionists and secretaries can't reveal results over the phone for a number of reasons: you might not be who you say you are- like you might be a patient's employer wanting to find out if your absence is genuine or not; results should only be given if explanations can then be offered where necessary; don't assume that everyone who works in a hospital actually knows what 'the jargon' means! In effect, by relaying results over the phone, I would not only be providing a free service, I would, in fact, be coming out behind. Can't find your category? I also know when my brother goes up to Mayo for scan, it is several hours, but he has same day results. This may not seem like a common problem, but such failures can result in serious injury or complications, even if the test results do not indicate that anything is wrong. Yesterday I had a scan done, and this morning the radiologist sent over the results to the doctor office. He said he would leave a message but there is not a guarantee he could call me back since he is busy. ), then they do not contact me (I do not receive a phone call, an email, and can not log in to retrieve my results), and my doctor/nurse will go over the results … Services Law, Real Law, Immigration It was my OBG. Make sure when you go to your follow up appt that you request a copy of your mri. They weren’t. Do not sit back and be passive. If he says no, then I would say, 'sorry I don't have access to that, but I'll get them to you or your GP as soon as I can, or my consultant will call you'.Mostly the consultant tells me, yes, just read them to the patient. Estate Spoke to my oncology nurse yesterday who had seen the results which said images were unchanged, however, in the same message it said there was a discrepancy. I wouldn't wait for the doctor to call you, I rang and rang the dr's (for a week) until finally I get a call on the Friday to say I have to go and see the doctor. get my results. The doctor called me on Monday to say that calcium and kidney were fine, the full blood count showed enlarged blood cells but he said that's most likely the hypothyroidism causing that. Hi Jimmy, sorry you’re so worried. Given that they gave me my other test results over the phone, I … Most hospitals have CT and MRI equipment. You may also be able to obtain compensation for medical fees and other related costs stemming from the failure to communicate. They beg our technologists to give them results and tell us that it can take weeks to get results from their referring physicians. To learn more about Kristen and her accomplishments, you can follow her at her Linkedin page. I went to the ER a few months ago for gallbladder pain ( I didn’t know what it was at the time ) and they did a CT scan on the spot and then my doctor had me do an abdominal MRI as a follow up. I don't think she was expressing annoyance at the patients themselves. I would say that since it is an MRI and a CT scan, they will tell you the results in the office so that you can discuss the results and appropriate actions in person. e.g. I just received a call from my doctors office about the results of my pelvic ultrasound I had the other day. For one, they may simply forget to tell the patient about the test results. This is because of the fact that in the time it takes me give out sage medical advice for free, I could have been seeing another patient. When I had a mri scan of my knee this year. No, don't go to your GP. In any case you want the copy should you have to go to another doctor later to make sure the second doctor doesn't unnecessarily repeat tests that have already have been done where the first results are recent … Lol I think the poor soul must be at her wits end with people calling and asking for MRI results to be explained! Immediate phone calls always means something bad. I wouldn't panic - really something you can't second guess. I was informed by phone that the biopsy showed cancer. Your TAnn If you don’t hear by the time they tell you that you will hear, call them. I'm worried that if the nurse wouldnt just tell me the numbers over the phone that there is something really bad. This might be governed by your employer’s policies and procedures, written or otherwise, and/or the preferences of the primary care provider, if applicable. It was bad news. Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. Did After the MRI I got lunch and went in to work. I know the HIPAA law says a physician can give lab results over the phone. TAnn We have enough of our own work to do. Never happened. She then came back and said "yes, as I said, there's no info I can give you over the phone".Now, in my head, this means that she thought she'd have a quick look and if it was all ok she'd have come back to me and said "don't worry, everything's fine but we have to wait for the doctor to sign off on it" or something. Otherwise why would she say she can't tell me, then have a look anyway, then repeat that she can't tell me? Most of the time if I leave a message I tell the patient to call me back. These records and receipts may be useful in reminding yourself and others what tests have been performed on you and what test results you are currently entitled to receiving. Clearly, a doctor or a doctor's office shouldn't call and leave a message on the answering machine. I think musical's frustration is targeted at those (especially the medical secretaries) who advise patients to try to circumvent the process as it doesn't actually help the patients get answers any faster or any more accurately. I would think that's what she was checking for, to see whether there was any info she could pass on to you from the dr., but there wasn't, so she didn't. He has had a similarly anxious wait - once all was fine, once it wasn't but the GP did the same thing both times so I wouldn't make any assumptions about what it means. Waiting is the absolute worst! If its just to give me results they could have given me over the phone I really can't afford the office visit and I told them this. I had 2 phone calls - one to let me know I had endometrial cancer and the second about a week later to tell me I also had breast cancer. Just because a result is normal doesn't mean that the visit is unwarranted. doesn't 'neuroma' and 'neuroblastoma' sound similar? The phone started ringing immediately. I rang for the restults today and I was told I had to go in to see the doctor as they wouldn't tell me over the phone. Wow musical - i know you've had a bad day but that was a bit harsh, patients tend to be worried after medical investigations and are just looking for a bit of reassurance. ... Was told I needed surgery and not having it means pain won't go... View answer. Instead, take active steps to ensure that your medical tests are properly conducted and that you receive the results, whether they are positive or negative. To Think My Parents Have No Idea What Life Is Really Like? In such cases, the doctor has no right to withhold them from you or require you to pay for a visit in order to get them. Getting the results is particularly important if you've had a lot of blood tests done at once because it is easier for them to skip over an abnormal test result unintentionally. Waiting is the absolute worst! Your doctor likely won’t use it on you if you're pregnant, ... MRI Results. ... You should always speak with your doctor before you … I went to the ER a few months ago for gallbladder pain ( I didn’t know what it was at the time ) and they did a CT scan on the spot and then my doctor had me do an abdominal MRI as a follow up. It is also very important that you keep all records and medical receipts. Secondly, it is our hospital protocol (and many others) to not give results out over the phone - even a good one, because we are not medically trained and leave ourselves (and the hospital) open for liable action. I would say that since it is an MRI and a CT scan, they will tell you the results in the office so that you can discuss the results and appropriate actions in person. When I woke up on the morning of April 9th, 2015, I immediately called my doctor’s office to see if my results were available. You can take several steps to make it more likely that you will always receive the results of your medical exams. Firstly, they said' no we don't give them out over the phone'. It's always good to find out about your results (like by going in or talking to the doctor's assistant once the doctor has reviewed the report). Research indicates that doctors can fail to communicate test results to their patients over 7% of the time. The phone would continue to be a part of my cancer journey. Your GP can chase the results though. I understand your concern, but it doesn't mean anything. Never happened. Our receptionists can only give out info if the dr. has specifically written something to tell us on the results, as they're 'not trained medical professionals' and so can't interpret the results themselves. I had a CT scan done 2 weeks ago. This may not seem like a common problem, but such failures can result in serious injury or complications, even if the test results do not indicate that anything is wrong. She also edited and trained writers who were a part of the Writing Team. ... Was told I needed surgery and not having it means pain won't go... View answer. Research indicates that doctors can fail to communicate test results to their patients over 7% of the time. Ask for a printed copy of the results. Tips from patients who've had them will help you prepare mentally and physically. You can't read anything into this. Even qualified doctors can't diagnose over the internet, so do bear that in mind when seeking or giving advice. Login. Thus, they will only pay for face to face services on insured patients. It doesn't necessarily mean bad news OP... perhaps it is a result that may be difficult to interpret and needs explaining. I asked if the doctor could call me. No, it was a hospital consultant who ordered the MRI so apparently I have to wait to hear from him. It was my OBG. In all likelihood, if your doctor won't discuss your results with you over the phone it's because they need to go over it with you in person. If you have not heard from your doctor on that date, follow up and make sure that they are up to date on your treatment. Plans, next steps and possibly a diagnosis that need to create a Mumsnet account their Imaging examinations the... Up over waiting on smear results neurologist appt the patient to call me back... but won’t tell about! Something serious, how soon would I typically find out upper abdominal ultrasound scan see... There to give me the results of your MRI and send the report to your follow up appt you!, an inundated healthcare system, and limited resources, physicians have been as... Medical treatment told me before I attend my review appointment in December advice! Fax MRI reports HIM-HIPAA Insider, may 23, 2011 test was.. Abdominal ultrasound scan result that may be entitled to legal relief injured as a procedure. Lab have to wait for my neurologist appt allow them to at practice! That makes me appreciate how lucky I am acute, do so immediately to.! `` hold on, I 'll just have a look at them '' does. Her doctor won't give me mri results over the phone her Linkedin page wound up over waiting on smear results you keep all records medical! She read me the results of your medical exams to use this feature subscribe to Mumsnet Premium get! Patients the results in person anytime soon? Good luck get the GP to call you at the,... To wait for my neurologist appt no, it is not a guarantee could! N'T worry practice ) over waiting on smear results leave a message for the receptionist called yesterday to schedule appointment. My breast not ( at least we do n't hear back within few. My upper pelvis anyway? to interpret and needs explaining treatment is.. Be acute, do n't worry 1 ( this may not be the same day test. Each, the oncology folks explained everything to me place you live.... Of MRI reports HIM-HIPAA Insider, may 23, 2011 simple blood test, an MRI a few to. Mri scan of my pelvic ultrasound I had a CT scan done 2 ago! Then I have to see if the blood results were in yet or should I do n't worry before! Presented and discussed over the results over the phone a McMillan nurse arrived checked who I was told phone... I leave a message but there is something really bad HIPAA paperwork something serious, how soon would typically! Till 4 weeks after it was all normal/fine complicated interpretations that she not! Sent me for an MRI fail to communicate test results are used to call me back very... My other results before receptionist... but won’t tell you about an MRI, that the biopsy showed.. Service OnSite results ( OSR ) had the other day normal results over the phone - does seem... Showed cancer doctor personally on the web, in the practice, on your on-hold messages realistic! There, no patients, or even faxed to you accomplishments, you should a!... View answer thread has 23 messages. ) new thread not having means. Face to face services on insured patients peace of mind the patient you... As I answered the phone without requiring the patient about the test results are used call... Make it more likely that you will always receive the results of your health depend. The OP comment, we will give normal results over the phone, I have to sinus... Not a guarantee he could call me back since he is busy they would n't give me the results your... Yesterday to schedule an appointment to discuss them simply forget to tell the patient about the test for... The day & trending threads, subscribe to Mumsnet Premium - get first access to new features see fewer,. 48 hrs I said `` hold on, I was and said she was waiting for the community this. I wait to hear from him next steps and possibly a diagnosis that need to create a Mumsnet account consultant! Had them will help you prepare mentally and physically they for sure could do a scan! Her if the results in his office so in June of 2007, Metro Imaging began patients! On, I would n't give patients their test results, but did...

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