This will allow him to be able to solve the problems related to the latest peripherals, networks and software of the market. Here are 5 key traits of a successful health information technician: 1. As with many information technology jobs, a large part of the work is technically-based, so knowledge of computers and … #2 – Attitude But even this isn’t enough. You’ll also need to organize paperwork in so you can easily find medical histories and other documents. He must also have other qualities. From an IT perspective, this can be your boss, peers, clients, or staff. A good engineer will have commendable technical knowledge but a great engineer also has social and emotional intelligence. What we want is not simply to create people who know how a computer works, but who also have the attitude and mindset of good technicians. Additionally, from a business perspective, if you understand a company’s data flow, you will understand its internal processes and business model. Sees problems as learning opportunities It is a wonderful feeling when technology and business processes run smoothly. Being a team player and an ethical employee, in the long term, far outweighs the short term advances gained by unsportsmanlike conduct. ☛ Good communication and customer service skills. ITworld |. This involves software... 2. Understands data Be sure to list customer service skills — good communication, efficient problem solving, patience, attention to detail — on your resume and cover letter to assure potential employers that you possess more than just the technical qualifications to succeed as a maintenance technician. Shares technical knowledge with others TCI’s strong in-house technical team is also complimented by a network of 150+ certified IT experts across North America. Although a computer networking technician will spend quite a bit of their time working with hardware and ... Quality #2: Sharp Problem-Solving Skills. 8. Attitude plays a critical role as well. Here are five qualities that any computer technician should have : 1. As a computer technician you must be well-versed in computer systems and network functions. They may have to deal with users who are under stress or who have limited technical knowledge. Many computer problems are caused by small errors that can be difficult to detect affecting the proper functioning of a program. Data is the life blood of an IT organization and the business it serves. You’ll need to be hard-working and reliable and ready to tackle all aspects of your job. Hardware and software vendors continually upgrade their products. characteristics, attributes, lifestyle, skills and traits of a successful entrepreneur or an employee to be successful in a chosen career. On the less technical side, if you are a Project Manager, you should have a general knowledge of software development, software testing, and the other professional disciplines needed to make your project a success. Aptitude is the combined knowledge, skill and ability of the Technician – what they know and how effectively they can apply it. Understands the business 7. 9. Salesforce acquisition: What Slack users should know, How to protect Windows 10 PCs from ransomware, Windows 10 recovery, revisited: The new way to perform a clean install, 10 open-source videoconferencing tools for business, Microsoft deviates from the norm, forcibly upgrades Windows 10 1903 with minor 1909 refresh, Apple silicon Macs: 9 considerations for IT, The best way to transfer files to a new Windows PC or Mac, Online privacy: Best browsers, settings, and tips, 12 Tips to Help College Grads Land Their First IT Job, Sponsored item title goes here as designed, How to Prepare for Tough Interview Questions. To provide support to users who are encountering problems, computer technicians must have good interpersonal skills. Upon deeper thought, I settled on these twelve attributes. 3. When a person is doing something that he/she truly enjoys, it’s infectious. Seven characteristics of lousy technicians. ITworld. Even at the CIO level, you can’t just be the head techie, you must be a strong business professional who happens to know quite a bit about IT. This requires analytical skills. However, there's more to providing good radiologic imaging care than just skill with the equipment. Instead of the person launching off on a description of his chosen profession, he replied by saying “Wow, my daughter just graduated college with a degree in Computer Science and landed a job with an insurance company in their IT department. You will need to know how to write scripts, software test procedures, compatibility, and MORE - all related to software. In order to troubleshoot computer issues for customers and employees, computer technicians must frequently employ their problem-solving skills. If you are a Project Manager or IT Manager, know how to lead projects and lead people. A major trend in IT is its closer and closer alignment with the business it serves. If you have any questions about your career in IT, please email me at However, to excel in technical support, the skills of an IT technician must go beyond his ability to perform these tasks. IT Skills – Must have the basic computer knowledge to update computerized logging systems as well as … Computer technicians need to know how to diagnose computer problems. Copyright © 2020 IDG Communications, Inc. Knowledge of data storage and data recovery. It doesn’t matter what expertise you choose, IT professionals respect competence. Computer Technician qualifications and skills Next, outline the required and preferred skills for your position. Receive the latest Retail News and Trends right to your inbox! Setup and Maintenance. Upon returning home two hours and a glass of wine later, his question still resonated with me. 1. What makes an IT person successful?” I answered with the expected list of characteristics such as having a deep understanding of the technology, business acumen, being a team player, etc. Over time, your willingness and ability to fix production problems combined with the deep insights they bring can truly make you a “techie’s techie” and go-to person when issues arise. Excellent technicians used their experience of each vet to anticipate their needs. For every information technologist, the path to success is long and rough, but in the end, it is absolutely worth it. Visit: Fresno Computer Repair. Flexibility. If you would like to become a successful and well-paid computer specialist, you should develop these skills. Thinks outside-the-box What makes an IT person successful?” I answered with the expected list of characteristics such as having a deep understanding of the technology, business acumen, being a team player, etc. Has a working knowledge of related technical areas Job Skills Needed for Computer Technicians Software and Hardware Expertise. No matter which niche you occupy in the workplace — technician or green-collar worker, professional or manager — mastering skills you […] You will need to know how to design a program, write the code, and then test the software for bugs. The technician must listen and be able to explain the solution by popularizing the technical terms if you are not a computer pro. The computer support specialist usually has a specific set of daily responsibilities. Subscribe to access expert insight on business technology - in an ad-free environment. Loves to learn 5. While, of course, being proficient at your primary technology, you must also be knowledgeable in the technologies that touch it. Exceptional technical expertise. As the expression goes, friends in your life come and go, enemies accumulate. Loves technology The willingness and ability to define and architect solutions to seemingly undoable technical challenges can broaden your technical knowledge, increase your understanding of specific technologies, deepen your problem solving ability and gain you the notice and praise of your peers, business users, and management. If you specialize in data communications, you should know everything there is to know about Cisco routers and other data communications hardware and software in your data center. Unless there are mitigating circumstances, such as organizational fit, your ability to perform will be noticed. Showing respect is an... #2: Self-discipline. One thing about technology is that it keeps changing. Can describe tech concepts in general terms. Do you want to watch a non-technical person’s eyes glaze over? Many computer problems occur outside of normal business hours, in the middle of the night or on weekends. A love for technical challenge causes you to theorize potential solutions while standing in the shower at home, walking the dog down the street, and sitting in front of the TV with pencil and paper in hand. They are proactive thinkers who continually find ways to make the day run smoother. Techni-Connection delivers cost-effective IT solutions to companies of all sizes. Talk to them using technical acronyms and/or start describing a technology’s features instead of its business benefits. Do you want to get IT support? Can speak both techie and non-techie These types of activities can enhance your professional brand as both a thought leader and indispensable company resource. I would like to know what each of you consider to be the qualities necessary for a person to be a good tech." 4. Time and task management. A key skill for computer operators is the ability to monitor operations and detect problems. 4. 5. ← Is a team player As a computer engineer, a good deal of your work will be performed by the software on your computers. 15 Computer Technician Skills to be best on the Job If you work as a computer technician or are aspiring to get into the career and you are looking for what skills and qualities to develop to be best on the job, this post will be of help to you. This shows in the quality of your work, your commitment to the task, and your willingness to take on challenging assignments. Attention to detail: Whether you work on maintenance, diagnostics, or repairs, you’ll have to perform those tasks with exacting detail. 12. You must love to learn because the tools of your profession are continually changing. ☛ Excellent problem-solving skills. “A good technician is like a personal assistant who makes sure things are not overlooked.” Average technicians tended to be more reactive than proactive. 2. It eventually catches up with you. The concept of a techie unaware of the value of what he or she does is as dated as Jimmy Fallon’s SNL character “Nick Burns, Your Company’s Computer Guy.” Today’s IT pro is as comfortable in the boardroom as the server room. Also, teaching others actually enhances your understanding of the topic because it makes you look at things from other people’s perspective. You may also include soft skills and personality traits that you envision for a successful hire. It’s the love of the challenge that keeps it in mind. The computer technician will have to be able to identify these small malfunctions. Computer technicians must be highly knowledgeable about all aspects of how a computer... Troubleshooting. Good communication skills. There is an old African proverb that to go fast, travel alone to travel far, journey with others. Read more of Eric Bloom's Your IT Career blog and follow the latest IT news at ITworld. Computer technicians have a lot of flexibility in their career choices. Computer technicians should give full attention to what other people are saying. I n this blog post ‘Seven characteristics of lousy technicians’ I’m sharing how to better work with lousy technicians, and be able to make it for a successful install. This may require replacing malfunctioning equipment or software. [email protected] or find me on Twitter at @EricPBloom and @MgrMechanics or at www.ManagerMechanics.com. 12 qualities of successful support techs #1: Respect for all users, team members, and superiors--even when it's not reciprocated. Computer Technician Requirements: Degree in Computer Science, Information Science or equivalent. The IT technician is the intermediary between the IT solutions company and your business. While everyone, of course, does their utmost to reach this state, there is great value in viewing issues as opportunities to learn more about technology and how to use it effectively. Job opportunities continue to skyrocket for computer technicians. The IT technician must know how to diagnose the cause of the problem and find a solution, regardless of the hardware problem to be solved. Be self-disciplined 21 Qualities of a Good Computer Networking Technician. This business understanding allows you to better serve the business community and be more innovative on their behalf. The complexity of today’s business processes multiplied by the complexity of today’s technology doesn’t allow you to be a one trick pony. The problem with this scenario is that the business users are the people you are trying to support and, as a result, may have input into your next performance report. Eric P. Bloom, a former CIO, is Executive Director of the IT Management and Leadership Institute , an organization specializing in IT leadership development and interpersonal communication skills and governing body of the ITMLP and ITMLE certifications. They are team players who communicate well. A profession spans many years and is a marathon, not a sprint. Part of being a team player is a willingness to share your knowledge with others. Superior working knowledge of computer systems. They also need to be able diagnose the the problem and fix it. 10. 6. For example, if you are a Java programmer, you should also have an understanding of database design and database stored procedures. A computer technician is responsible for installing, testing and maintaining computers, networks and software. You have read about 10 qualities of a good computer professional. Suggestions to improve include developing the ability to anticipate needs, focus, follow through, commu… Learning how to identify your workplace skills and personal qualities and to believably write and talk about them with employers — in resumes, cover letters, and during interviews — will transform your job search. Radiology techs also need certain personal qualities. New IT megatrends miraculously appear, become the primary industry workhorse, and eventually fade away as an out-of-date legacy. Many computer problems occur outside of normal business hours, in the middle of the night or on... 2. Top 10 Qualities Of A Great Engineer There’s more to engineering than just technical know-how, so simply having a higher IQ is not going to cut it. Decent Communication Skills are also needed, as a technologist often collaborates with other lab technicians on different projects, and one needs to convey results of the findings to others. Most U.S. states require radiology techs to be licensed as well. Through out my experience installing Avaya Products I have met great technicians, and not so good ones. A radiology tech must be certified to use this type of equipment. According to the Bureau of Labor Statistics, computer operators control both mainframes and minicomputers, along with various peripheral devices connected to computer systems. To become a computer service and repair technician, you will need: A thorough knowledge of operating systems, hardware and commonly used software. Active listening skills. Techs should be able to apply a consistent, logical methodology to the resolution of computer problems. Active Listening. They are efficient, adaptable and organized. 15 Computer Technician Skills and Qualities to be successful on the Job 1. New features are constantly added to the systems (Clienteling, eCommerce, Click & Collect, SaaS, Mobile-POS) to match omni-channel strategies and personalizing the customers shopping experience. Here are five qualities that any computer technician should have : Contact our team of computer technicians. People can feel it and want to be involved and get swept up in the experience. That means you’ll need to come to work every day ready to put your best effort forward. This may include education, previous job experience, certifications and technical skills. Make sure when you do business with an IT solutions company that technicians who come on site have these 5 great qualities! A good computer technician always has his client's best interest at heart, and this means charging a fair price with quality work. Strong job growth in the field has created a demand for computer technician training. As the technology evolves constantly, the computer technician must be a technology enthusiast, always on the lookout for new hardware releases. Communication is therefore essential to solving problems. This story, "12 characteristics of successful IT professionals" was originally published by Organizational skills are necessary for any HIT career. The company’s IT technicians providing IT support must be able to respond quickly and at all times so that any issue can be resolved as quickly as possible. Equally, if not more important, is that when you do something you love, you do it better. Contributor, Well-organized. Having a deep understanding of a company’s data provides insights into how all the major software applications are connected. Techni-Connection is a reseller of 3 POS softwares in Canada (Yourcegid Retail, VisualTouch, Retail Management Hero), addressing today’s evolutions and needs. Contact our team of computer technicians! Qualities You Should Look For In A Computer Technician EzineArticles.com. The work of computer technicians is largely focused on support, namely problem solving and technology properly functioning. To become a computer service and repair technician, you will need: ☛ A thorough knowledge of operating systems, hardware and commonly used software. Problem-solving skills. Until next time, work hard, work smart, and continue to build your professional brand. How about you, what do you do?” The returned reply was not what I expected. If they are working on a help desk, technicians must be able to assess problems by asking users a series of logical questions or by using remote diagnostic tools to access faulty equipment. Loves a technical challenge Good communication and customer service skills. Creative thinking facilitates innovative ways to solve problems, reuse old technologies in new ways, create new processes, and define new approaches. Problem-Solving Skills – A good technician can identify issues and source information to resolve problems with machines and mechanics quickly. For the latest IT news, analysis and how-tos, follow ITworld on Twitter and Facebook. Computer operators need to be able to pick up on variations or changes in a computer's performance. You will need to keep medical records organized and secure in a computer database. Copyright © 2014 IDG Communications, Inc. Technical skills: A computer technician must have in-depth knowledge of computer systems and networks in order to … Additionally, a technologist also must have some knowledge about managing databases, spreadsheets and about computer hardware. ... Olmstead, Dean "Qualities You Should Look For In A Computer Technician." Quality #3: The Ability to Work Within a Team. You should look for certain qualities in your computer support specialist to ensure that they are up to any job you can throw at them! I was at a networking meeting the other evening and was asked the typical question “What do you do?” I answered with my normal turn of phrase “I teach leadership and soft skills to IT people. Computer operators oversee the operation of computer hardware systems. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. To provide an high-quality tech support, however, the computer support specialist must aim far above completing routine tasks. Below are few important characteristics / traits / attributes of a good entrepreneur: Hardworking: One of the important characteristics of a good entrepreneur is hardworking. Follow Eric on Twitter at @EricPBloom. A computer repair technician is a computer expert who repairs and maintains computer equipment. This may sound extreme, but for anyone who has done it, you understand that your most creative thoughts and innovations most often come when you are relaxed and doing other things. Computer Diagnostics. 11. Helping others helps your manager grow his/her staff, enhances your professional reputation, builds loyalty toward you in those you help, and positions you for higher levels within the company. With its 24/7/365 helpdesk support system, TCI responds quickly and efficiently to customers problems and provides on-site support. If your primary expertise is business analysis, then you should be the best Business Analyst you can possibly be. Is a mile deep in primary expertise Service-oriented. Quality #1: Excellent Communication Skills. Aspects of how a computer 's performance as organizational fit, your commitment to the latest peripherals, and. 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