So be warned - Read you renewal carefully Direct Line only under certain conditions cover plumbing emergency breakdowns. ( and never made a claim ) ... Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! I hope that next year will prove to be as impressive. Waste of money. No flipping chance - Be warned !! Wayne. 10. Nightmare with Direct Line Landlord Insurance 29 September 2016 at 4:15PM edited 30 November -1 at 12:00AM in Insurance & Life Assurance 17 replies 5.2K views So Ive gone back to Towergate Insurance! U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Call centres, freephone, good communication and friendly staff. It can come to your aid should your property suffer structural damage as a result of fire or flood, or accidental or malicious damage by your tenants (depending on your insurance policy). Direct Line landlord insurance is five-star-rated by Defaqto (Defaqto is an independent researcher of financial products) and has more than 250,000 landlord customers. Call centres, freephone, good communication and friendly staff. Just Landlords is a trading name of Arthur J. Gallagher Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority. Plumbing emergency is a waste of money, they go out, look at it and don’t fix the problem. By using Smart Money People, you agree to our privacy policy. Getting cheap landlord insurance is great, but only if you're getting enough protection. While landlord insurance policies will vary, some may include coverage for:. Read independent reviews, consumer experiences, feedback and complaints right here! Doesn’t cover anything and very hard to get hold of or deal with. Direct Line general insurance policies are underwritten by U K Insurance Limited. This website uses cookies to help enhance your user experience. Direct line cash back is currently not recommended by me . I have Land Lords Insurance with Direct Line and my tenants had a problem whilst I was away on holiday and so they contacted the local Register Safe Gas plumber that services and repairs the property. 10. Saga claims to offer a 10% discount to landlords … Our landlord insurance comparison can help you find the right insurance policy for your buy to let property. Search for a company or product name... Companies See all | Read 5,021-5,040 Reviews out of 5,209. The so called 'price match guarantee' is … 100% Would buy here again! As the property is fully managed, I nominated my "agent" to deal with matters on my behalf. Competitive cover from a brand leader that gets what landlords need. we work with independent ratings provider Reevoo. From 169 reviews. Registered in Scotland. Delivery. I was happy to find the online setup easy to follow and the best bit was the saving for my car insurance. My boiler has broken down, which I ended up with a £1600 bill that Direct Line didnt want to pay, as the water was merky in the boiler! AVOID this firm if you feel you should be kept informed at the very least; and want everything to proceed at acceptable speed. Have only had one small claim a few months ago and it was handled better than I expected to be honest. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my insurance needs at this present time. Direct Line general insurance policies are underwritten by U K Insurance Limited. Direct Line Landlord Insurance Review. You can find out the results - including overall policy scores and Which? What does landlord buy-to-let insurance cover? Do you agree with Direct Line’s 4-star rating? I am a landlord and my Tennant left me with £2000+ in house repairs and rent arrears. ZERO ratings for Direct Line! Service. Because my tenant is in the property but not paying me any money, this is resulting in considerable financial hardship not to mention worry and anxiety for myself! customer scores - in the tables below. Click here to read 26 customer reviews of Direct Line Landlord Insurance, rated 3.36★ by real people like you on Smart Money People. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. Voice your opinion today and hear what 5209 customers have already said. In order for us to get a clearer picture of how well we’re doing we work with independent ratings provider Reevoo, which collects unbiased customer reviews and opinions. The Financial Services Register can be accessed through www.fca.org.uk. Direct Line takes great pride in the satisfaction of our customers across our range of insurance products. All reviews. Have been waiting three weeks for a response on a claim. Reevoo collects consumer reviews for over 100 companies. So pleased I didnt move the rest of my portfolio over to DL!!! Reviews, complaints and customer experiences (1) Go to the site . Check below to see what our customers have been saying about us. When looking at landlord insurance from Direct Line, everything looks good on the surface. Read 1968Black's review of the Direct Line Home Insurance, 4 of 169 Direct Line Home Insurance reviews, & compare with other Home Insurance at Review Centre. Have been waiting three weeks for a response on a claim. It is specifically designed insurance for landlords and helps protect against the financial burdens associated with letting a property such as loss of rent, damage by tenants and unauthorised alterations. Landlord buy-to-let insurance covers you for property owner's liability and damage to the buildings or to your contents against a range of perils such as flood, fire, burst pipes or storm. After-all, the company is among the UK’s leading insurance providers. Don't believe what you see or read in their adverts as they don't pay out. I have comprehensive insurance with DL from 5 years, paid guarantee hire plus, ... “ DO NOT EVER USE DIRECT LINE. But you'll need to start by deciding what cover you need. Reevoo never removes or edits bad reviews, but won’t publish reviews with swearing or spam. Registration number 202810. Review this merchant. Did they have the honesty , courtesy or balls to tell me this in any correspondence before the renewal ??? Read reviews about Simple Landlord Insurance. Landlords don't waste your time! There are 21 customers that Direct Line, rating them as bad. Total waste of time they were not helpful at all when I needed help from them took ages to get back to me still waiting for response now I just need to no if I'm covered by my insurance company, Direct Line have very comprehensive cover elf or landlords. I asked them about the advert on tv showing Direct Line coming to the rescue of a Landlord was intact he had the upgraded 5 star cover and not the standard cover they had provided to me. Highest Star Ratings Lowest Star Ratings Date: Newest First. Excellent customer service. Dont believe what they tell you on TV!!!! Direct Line Legal are a firm called "DWF" based at Bristol; they have repeatedly failed to keep me or my agents informed of what is happening. A few weeks later the invoice arrived and I rang Direct Line - their response was that they will pay for any secondary water damage but locating and fixing the leak wasn’t covered. The accident repair and hire car provided was excellent. My premium changes very little each year but the staff are friendly and professional. Direct Line for Business has launched its new Landlord Emergency cover to offer peace of mind to landlords and tenants across the UK. Car insurance reviews See what our customers think of us. Direct Line for Business has launched new landlord emergency cover, which includes call-out charges, costs for labour and materials up to £1,500 per claim. By using our website you consent to accepting cookies in accordance with our Cookie Policy. I was a Direct Line customer for over 4 and a half years not making any claims at ALL in the last 4 years. David Netherway. Do you agree with Direct Line's TrustScore? Let our expert ratings help you quickly find out what the quality of your insurance policy is. They will try every way not to pay out. If a Direct Line customer leaves a bad review you’ll be able to read it. I have Land Lords Insurance with Direct Line and my tenants had a problem whilst I was away on holiday and so they contacted the local Register Safe Gas plumber that services and repairs the property. ... Doesn’t cover anything and very hard to get hold of or deal with. Asked to explain their greedy hike ..they replied that the Environmental Agency were to blame as they had now put the property in the risk of flood catergory ! It is rated 9 out of 10 from over 2,500 landlord customer reviews on Reevoo. 8. You can get a Direct Line landlord insurance quote on its website. I only went with them because of the landlord rent guarantee cover and they immediately reneged on that agreement because of the virus but yet they still expect you to pay each month. find the smallest excuse not to honour a claim, keep well away from this company. No rent guarantee but still charging for it. The price was very competitive and I've experienced excellent customer service when calling their call centres. What does landlord insurance cover? Satisfied with this merchant. Direct Line Reviews & Rating. Car insurance FAQs ... Landlord insurance provides protection against loss or damage to your investment property building and any contents you provide for your tenant’s use. NOT RECOMMENDED FOR LANDLORDS! The basic covers you will need include: Buildings cover is essential for buy-to-let property with a mortgage, as most lenders will require it as a minimum. AVOID AT ALL COST. Direct Line supported me throughout my claim and were tenacious in gathering evidence to support my no fault case. Provides a good insurance package and was very affordable compared to others. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. Direct Line has collected 77 reviews with an average score of 2.09. Property damage. Find a Star Rating Landlord home insurance. Direct Line takes great pride in the satisfaction of our customers across our range of insurance products. Check out what 5,209 people have written so far, and share your own experience. 10. What does landlord insurance cover?. WRITE A REVIEW ★☆☆☆☆ 1.3 / 5. Great value insurance at competitive prices with all my policys in one place. Comprehensive car insurance: what is it, and do you need it? Finding the right landlord insurance policy can be tricky, so we've analysed the plans on offer from major providers including Aviva, Axa and Direct Line and surveyed more than 700 landlords to gather real customer reviews. Pricing. They blamed that on a split Pressure Vessel! Landlord insurance could protect you if something goes wrong with your rental property. I've always found Direct Line to be informative and helpful, Although the premium wasn't the lowest and I had to have a guarantee to beat completed, the cover is really good, and I feel reassured as a landlord that if something went wrong I will be covered. Includes Repossession Cover, Nuisance and Eviction of Squatters Cover, and Tax Protection. For an additional premium, you can add any of these covers to your landlord insurance policy: Landlord Emergency – if there’s an insured emergency at your rented property, we’ll send out a contractor to deal with the problem. Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Its independence means it can’t be swayed by the companies it works with. Excellent, quick payer, as expected Thankyou. There are no fake or paid reviews to swing customer opinion in our favour. I bought Landlord insurance and paid the extra for Legal Expenses. Reply. Reply. Landlord insurance is cover for the cost of damage to your property and safeguards you from financial loss. Don't believe what you see or read in their adverts as they don't pay out. I've had a very pleasant experience with Direct Line when taking out landlord coverage. Smart Money People is the UK's independent financial services review site. Direct Line Landlord Insurance Review Direct Line began offering car insurance in 1985. Ordering. Landlord insurance generally provides coverage for physical damage to your rental property’s structure that’s caused by fire, lightning, wind, hail, ice, snow and other causes of major damage. As of 4 December 2020, the following brands are still offering new landlord insurance policies. The landlord insurance offered from Direct Line for Business is available with public liability cover up to £2 million and access to a 24/7 legal helpline. Friends had told me how happy they were with the service from Direct Line so I took a look on line. Direct Line staff kept me informed regularly of the progress of my no fault claim. Landlord insurance purchased on 19th april 2013 via topcash back, transaction still marked as pending almost 4 months later. If you still choose Direct Line after reading all the comments informing you about Direct Line....then you are a fool to yourself and your hard earned money!! ( this case is ongoing ). Direct Line reviews written by our Smart Money People can help you to find out more about this insurance company, which is part of the Direct Line Group (one of the largest providers of insurance in the UK). Have lodged a claim but based on the previous reviews i've read i'm not holding out much hope despite topcash back's very best efforts. Company Number: SC108909 Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! Needless to say I took out a policy with them. ZERO ratings for Direct Line! U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Find out more. We won’t be renewing the insurance cover in this or any other properties we have. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my... U.K. However, most of those reviews are from people who have bought a policy but have yet to make any claims. Very easy to deal with this company cover appropriate for my purposes and reasonable cost, Not needed to claim but great price for the coverage & peace of mind, © Smart Money People 2020. Simple Landlords Insurance. Reevoo only collects reviews from verified customers. Reviews and experiences from TopCashback members who have shopped with Direct Line Landlord Insurance. I bought Landlord insurance and paid the extra for Legal Expenses. Registered Office: Spectrum Buildings, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. Since that time they have added a plethora of cover, including landlord insurance. However, digging down into some of the finer details reveals some issues with the cover provided by Direct Line. The new cover offers access to a 24-hour claims line which will send out a certified contractor to secure or prevent further damage to the property. All rights reserved - Privacy Policy. ; Legal Expenses – covers the cost of defending your legal rights. The heating system had failed and the plumber had to locate the problem - the plumbers had to check all the heating pipes for leaks and this meant lifting floors and replacing tanks and equipment a process of elimination - eventually the plumber found that a coil inside a tank had failed - anyway I reported the problem to Direct Line in arriving back and they said to contact them again once the work has been completed. Direct Line Landlord Insurance Reviews. Stay well away! ( and never made a claim ) You’ll need to enhance a standard policy with accidental damage or rent guarantee cover but there are other extras to choose from. Cancelling your car insurance early: how much does it cost. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. It’s not mandatory to have this type of cover but it could offer you peace of mind that you won’t be out of pocket if the unexpected happens. Brands still offering landlord insurance. Good price from a trusted name. Full details & FAQ's. The fact that my tenant managed to quickly locate the local plumber prevented the damage. I am very pleased that I changed my car insurance to Direct Line - sympathetic response on first calling them. ... travel, life, over 50s life, van, landlord, small business, breakdown, SELECT Premier insurance and car finance online or over the phone. The average cost of landlord insurance is £217 a year, which is down from £230 from last year, according to research from insurance broker Alan Boswell.. You can get a quote from Alan Boswell here to find out how much your landlord insurance will cost.. Or check our list of the best landlord insurance policies.. Direct Line Landlord Insurance is designed specifically for landlords, buy-to-let owners and management companies to give them peace of mind … U.K. As with any insurance, it's a good idea to get the best landlord insurance you can afford. Dont believe what they tell you on TV! Good telephone service and simple to understand features. Top reviews typically comment on how efficient their claims process is and also note that cancelling with them is very easy and typically they refund the money paid quickly. Then when the tenants did eventually leave, owing £12,000 and damage to the property, yet again, Direct Line did not pay out on the damage despite I had cover for Malicious damage etc, all singing and dancing cover costing me a fortune and Direct Line found a way to get out of paying anything. 9.6. Does Direct Line landlord insurance do a good job protecting your property? I have had home insurance for over 23 years never claimed in this time, I joined select insurance for the last 6 years, last month 3 year old daughter broke screen on my pioneer TV of which I paid £4700, direct line offered me £499 Samsung TV, then I will have to pay £250 excess, my cost of insurance … Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Direct Line has won the What Mortgage Best Landlord Insurance Provider award each year since 2013. Despite being an exemplary customer DL are THE most unethical, negligent and manipulative insurance company in existence - never meeting any of its obligations. In order for us to get a clearer picture of how well we’re doing we work with independent ratings provider Reevoo, which collects unbiased customer reviews and opinions.Check below to see what our customers have been saying about us. Click here if this is your business. Of or deal with features or benefits for every policy on the market accident and. With your rental property locate the local plumber prevented the damage insurance review Direct Line, them... How much does it cost cancelling your car insurance in 1985 say i took look... Insurance from Direct Line kept informed at the very least ; and want to! Our range of insurance products i am very pleased that i changed my car insurance early how... Landlord customer reviews of Direct Line so i took a look on Line good on the.... 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