I got this totally wrong in my original review, somehow. But if it still isn’t working you may need to…. Flippy Flip, i've just excperienced this, no sound in the right ear, no matter how i move the cord theres no sound, pls help. 1) If you are using the USB switcher of your headset, check to make sure that the mute switch hasn’t been activated. You can update your driver manually or automatically. @alphapeaches, Here's a thread that discusses the inner workings and wiring of these headphones: Can anyone help me identify which wires go to the left, Right,Ground. HyperX NGENUITY is powerful, intuitive software that will allow you to personalize your compatible HyperX products. How to Fix HyperX Cloud Stinger Microphone Not Working Issue. (This requires the Pro version — if you don’t already have it, you’ll be prompted to upgrade when you click Update All.). Email. By default, HyperX Amp Chat was set as the primary sound device. Turning up the microphone volume does not help and this problem has left a number of users frustrated. Before you guys do anything, check the balance. Jonny, a Microsoft Certified Professional, is a technical writer and technology enthusiast who still fiddles with computers and tech toys in his spare time. To check if the cord is damaged, inspect it from top to bottom and … There are no videos on how to do it so i need some help. Fix: HyperX Cloud 2 Mic not Working. I thought it would be more durable than others for the price they want for it. The wires seem to be soldered in place but im not sure if they need to be connected to something else. Your HyperX Cloud 2 mic may not be working because it’s disabled or not set as the default device on your computer. I quickly figured out that it was the 3D Audio option on the PS5. 100% Upvoted. However, eventually the product arrived; after 3 days the left headphone only played very quietly, sent them back to get a replacement only for the exact same thing to happen but with the right ear speaker instead, a month after them being replaced so a refund is not available.. Terms — Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. This new gaming-grade wireless headset broadcasts at 2.4GHz and offers up to 30 hours 2 of battery life and 20 meters of wireless range. FOUNTAIN VALLEY, Calif. — HyperX, the gaming division of Kingston Technology, Inc., today announcedit has been chosen as an Acer memory partner for the refreshed Predator Orion desktop series. Now that the microphone of your headset is enabled and set as the default device, try it and see if it works. It’s a standard stereo device in Windows and its only capable of taking in 2 … First of all, make sure the microphone mute button on the dongle is not switched on. The headset is barely 2 months old. Windows 10 Pro X64 New 4 Weeks Ago #12. Jump to page: solarstarshines. Is it only PC compatible or am I doing something wrong here . If the Hyper X Cloud Stinger’s microphone is working correctly when connected to other devices but is only facing issues on your Windows 10 PC or laptop, then the problem might be with the latter. Headsets provide one of the popular ways of interacting with online audiences or other voice/audio perceiving and audio recording activities. I'm guessing it sounded terrible because it's intended to be used for human voice. Posts : 14,783. This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! Messed with all the audio settings on ps4 and still nothing. I have downloaded it separately, uninstalled, and reinstalled several times, to no avail. The RAM are in slot 1 and 3. I thought that was a function of Realtek rather than MaxxAudio but since you don't have Realtek installed you don't have jack sensing. Which is up to the product holder to replace if its the dongle. Copyright © 2009-2020 Easeware Technology Limited. HyperX Amp is a Plug N Play device, and is simple and convenient to use. However, I was pretty confused when I booted up my PS5 for the first time : Everything sounded weird and out-of-place, lack of power, muffled voices, sound effect that felt very weak. Some HyperX Cloud 2 microphones are not even working at all. Lösung: HyperX Cloud 2 Mikrofon geht nicht, [Résolu] Hyperx cloud 2 microphone not working. Windows 10 New 01 Jan 2016 #1. One ear, the one with the mic, has an extra wire in it for the mic. 3 The only way to resovle this problem is to reset / reinstall Windows. Call Technical Support Monday-Friday 6 a.m.-6 p.m. PT. In Direct Mode, changes only to one of the Ram sticks seems to work. My IT dept tells me there are not issues in the firewall logs. Im an active user of Discord, and i got LOTS of problems with this headset there. Checked everything “FYI i work as a Data Technician.” Balance is as it should be. hide. If you’ve tried all these fixes, and the mic on your HyperX Cloud 2 headset still isn’t working, it’s probably a hardware issue. Microphone - Headset. The second side is that the headset is so low grade inside when put together that it falls apart from a little shaking. Ask a Kingston expert. So i decided id take the thing apart and try to fix it myself. By Kevin Arrows July 20, 2018. When you use Ram that's not QVL this will always happen Ryzen is particular about it's memory! I also notice my Avid Services are not running in my app tray, and I have to start those manually. Then, after you’ve reset or reinstalled Windows, reinstall your headset as per the supplied instructions. The convenient, clippable audio control box keeps your controls close, so you can quickly mute the mic and adjust audio and mic volume. A common reason that causes your HyperX Cloud Alpha mic to not work is the male jack. So im losing a total of 6 Decibel. Some of the reasons are due to. So you should update the driver to see if that fixes the issue. The final nail in the coffin is that Windows Sonic is a virtual 7.1 audio mixer that is included for free in the control panel settings of Windows 10 with more adjustments than the virtual HyperX amp. Model number: KHX-HSCP-RD, Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Simply install and run Driver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. Go into playback settings then click on your headset and select properties. Then right click it again and select Set as Default Device. my window curtain decided to knock the headset off the shelf and the right ear sounds really tinny and no bass comes from it now. My own Hyperx Cloud II has a problem with no Bass coming out of the left but LOTS in the right. The dongle or the Y Splitter used is being faulty. Mechanical keyboard with hot-swappable Gateron optical key switches. The only explanation to this problem is 2 sided. 1.4 would might work though. However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer. I got inside and im not sure what to do now. Buy the HyperX CloudX Flight here . Easily customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, and enable virtual 7.1 surround sound. They're also built to last. You lose around 2 Db. In this post, I am going to teach you how to fix Hyperx cloud 2 mic not working issue. I couldn't find my receipt so the warranty is out of thee question. Read more. HyperX Alloy Origins Core is not working with Ngenuity Keyboards I just got my HyperX Alloy Origins Core keyboard today and was hoping to set up some custom profiles with it on Ngenuity, but when it asks for a firmware update it just gets stuck on the Updating 1 minute screen. 2) Run Driver Easy and click the Scan Now button. PC-USB. share. Can’t Hear Anyone On Discord, Audio Not Working (FIXED) by Fatima Wahab; Jun 12, 2020 ; No Comments; Discord is a communication tool that has a large user-base in the gaming community. Go through this tutorial and find out how to fix the headphone jack. If NONE of those work, its the headset... 01/29/2019 by 2) In Control Panel, select Large icons from the View by drop down menu. Hopefully it is. Then just stopped completely. Updating your driver automatically, on the other hand, is very easy. Nor do we recommend it unless you have excellent computer knowledge. HyperX Amp USB Sound Card . Basicly i noticed when i wiggled the wire and the Jack 3.5 in the dongle moved that sound would get worse. This thread is archived. I couldn't find my receipt so the warranty is out of thee question. Apparently it's confusing in there. The mic on your HyperX Cloud 2 headset won’t work if you’re using an incorrect or outdated driver. The RAM in slot 1 works perfectly. Many users have had the same problem occurring randomly–even the first time they use the headset. Questions about a Kingston product you already own? So i decided id take the thing apart and try to fix it myself. Today i am looking at perhaps the most minimalistic gaming keyboard that i have used yet, but not so minimalistic that the styling would make anyone wonder if it was made for gaming, the hyperx … HyperX’s lone blurb about the Amp on www.hyperxgaming.com SOUND QUALITY. i think the speaker is loose and need to get in there. Then log in again and see if the microphone is working. Go to Levels and then Balance, and make sure both speakers are getting input. 01/02/2019 by You may not have to try them all. 5) Right click the Headset Microphone and select Enable. Hyperx alloy fps - windows key stopped working keyboards the keyboard works fine on any other device, but recently on my main pc, the windows key seems to be bound to volume up, and numlock. Email Technical Support Complete a short form to submit a request by email. Damaged headphone cords and cables can also cause issues with the mic and it stops working. But if not, there are two more fixes to try…. save. Mohammed elk, Rachel Acosta First, back up critical files on your computer, then follow one of these procedures…. The mic on your HyperX Cloud 2 headset may be muted or not connected correctly. If the audio jack of your headset is damaged, you can fix it very easily yourself. HyperX Cloud Alpha S USB amp not working with ps4. You’re not alone. This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! It isn't solved. It features audio and microphone volume control, premium 7.1 surround sound and microphone mute control. Sooo many places that the problem could be at. Granted this is written in 2019. Just purchased the new Cloud Alpha S and noticed that when I plug in the USB amp to ps4, I get no audio through the headset. Looking at your picture and the one posted in that thread, it looks like there's a wire missing in yours where that lonely hill of solder is. If there is any amplification, it is not noticeable. If you can’t see any problems with the connectors, try plugging the USB cable into another USB port or using the 3.5mm audio jack connection instead of USB. Given … My Computers. Sound quality is good, you just have to select the right output device. There are various reasons behind the Hyperx cloud 2 mic not working. 3 minutes read. For once Everytime you connect something to another device in this example 3 spots in total. Your operating system may have corrupted files or configurations that are preventing the mic on your HyperX Cloud 2 headset from working properly. HyperX Fury RGB 32GB DDR4 3200MHz frequency Page 2 of 2 First 1 2. I start it, and window appears. Contact Kingston’s customer service for further assistance. Once you’ve updated the driver for your HyperX Cloud 2 headset, restart your computer. It can be fixed…. 2) Check all the connectors to make sure they’re all seated properly. The dongle isnt replaceable since you would need a new cable. So if you’re one of those whose HyperX Cloud 2 headset lost microphone output quality after Windows 10 upgrade, then you’ve come to the right place. He believes technology should bring users satisfaction, not annoyance, so he writes to help people overcome their tech troubles. @patli Take a look at this thread: How do I open the the control panel of the headset, 10/13/2017 by Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Accessibility, How do I open the the control panel of the headset, Can anyone help me identify which wires go to the left, Right,Ground. Has the microphone on your HyperX Cloud 2 headset stopped working? Home Knowledge Base Others [SOLVED] HyperX Cloud 2 Mic Not Working. Designed for immersive in-game audio experiences, Cloud II Wireless features HyperX custom-tuned virtual 7.1 surround sound 1 and 53mm drivers delivering rich and clear sound for gaming, working from home and schooling from home. HyperX provides this solution with its headset, HyperX Cloud (series I, II, Stinger, Revolver, or X among others), being very popular in the gaming community. 4) Select the Recording tab, then right click on any empty place inside the device list and tick Show Disabled Devices. I got inside and im not sure what to do now. The HyperX Amp however, indeed supports both stereo and 7.1 modes. Here’s how to use it. HyperX Alpha and USB sound card not working as expected. In fact, most people assume that it’s built specifically to cater to gamers. “Decibel” Which is the meassurement of the active line between what it can broadcast. I know for sure that im going to look for another headset. I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.... - Kingston HyperX … Driver Easy will scan your computer and detect any problem drivers. Helpful. Working up to 20 meters away from the dongle, the 2.4 GHz solution allowed me to get up and walk to the kitchen while still talking with my friends. Hi I have been using my HyperX Cloud 2 for several weeks now. The right ear doesn't contain a mic so it only has one wire. but, not slot 3. Has the microphone on your HyperX Cloud 2 headset stopped working? HyperX made sure the Cloud Alpha sounds great for PC gamers with a dual-chamber driver design for optimal audio performance. All rights reserved. As far as the "amp" feature is concerned, I can reach a similar, if not a higher volume, without the HyperX amp. In Direct Mode, changes only to one of the Ram sticks seems to work. I understand that this may be the courier and not HyperX. Unfortunately, just like the Cloud II/MH752 dongle, the HyperX Amp USB is NOT a true 7.1 audio device. Im not happy about the way that Kingston decided to make this one. If it does, then you’ve solved the problem. Article content continued. Audio settings issue; Connections are not correct; Use of microphone is not selected; But you don’t need to worry. 3) Click the Update button next to the headset to download the latest and correct driver for it. Upgrade your Stereo headset with the HyperX amp and get HyperX custom-tuned virtual 7.1 surround sound. Posts : 1,937. The RAM are in slot 1 and 3. But don’t worry; you haven’t wasted your money. The Kingston HyperX Cloud II Gaming Headset is a headset designed by Kingston. The Windows installed High Definition Audio driver is a generic, basic function, driver. Headsets. It was pretty bad. It’s possible that I didn’t dig down and check this menu, though I promise that it’s always the first thing I do when I’m reviewing a headset dongle, and I distinctly remember seeing that it didn’t have a 7.1 mode. I would install the latest Realtek driver from the Dell downloads (not some other Realtek version). Plus the 7.1 button finally worked. Just work your way down the list until you find the one that works for you. Rachel Acosta. Windows 10 New 4 Weeks Ago #11. It may still be working but not the pop up. You’re not alone. Many users have had the same problem occurring randomly–even the first time they use the headset. how did you take it apart? 2020-11-17T14:14:05Z Moosa Mahsoom Cannot Address 2nd HyperX Fury RAM RGB. Here is what the wires look like now: http://imgur.com/a/AVEv1. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. Dude. The manual process is time consuming, technical and risky, so we won’t cover it here. I changed the sound device to HyperX Amp Game, and got the sound I was hoping for. The RAM in slot 1 works perfectly. There are no videos on how to do it so i need some help. Headset has never been dropped on the floor or hit to make enought impact on it to wiggle wires around. If that doesnt work, try using a different usb port and then try unplugging and replugging in your 3.5mm jack into the usb dongle. Is the mic on your headset working now? 62 people found this helpful. Working closely to create a premium gaming experience, Acer is HyperX’s first strategic partner to feature 3600MHz 1 high-frequency memory in its Predator Orion 9000 gaming … I've been using an HyperX Cloud Revolver S for a couple years now and it hasn't let me down since. So it’s worth checking the mute setting and the connection of your headset. For some reason, my right was on 0 and my left was normal, so only left played sound. It's supposed to have one wire. Then just stopped completely. Everything installed fine, but Avid link is not launching. One side is. Dongle - JACK. But if it isn’t, there are still a few things you can try…. This device comes with a headset, removable microphone, and an inline USB audio controller and is compatible with most computing devices. 10 comments. To re-enable it and set it as the default device: 1) Hold down the Windows logo key and press the R key on your keyboard at the same time to bring up the Run dialog, then type “control” and press Enter. Here are four fixes for you to try. report. © 2020 iFixit — Licensed under Creative Commons — Privacy — Article content. no errors, but that seems odd. 1 (844) 464-9737 (closed) Audio Solocast QuadCast Earbuds Headsets Cloud Revolver … Firmware Update Warranty Information; Contact Technical Support. The Y splitter costs around $ 3-5 at most. If it is, great. HyperX Amp USB Sound Card – Virtual 7.1 Surround Sound – Works with PC/PS4 – Plug and Play Audio Upgrade for Stereo… HyperX AMP has been tested and verified to work with HyperX™ headsets including Cloud™, Cloud Stinger™, Cloud Alpha™ and Cloud Revolver™ gaming headsets. , then you ’ hyperx amp not working all seated properly occurring randomly–even the first time they the. Have to select the recording tab, then right click it again select. A request by email hyperx amp not working Mode, changes only to one of the Ram sticks seems work. The jack 3.5 in the dongle NGENUITY is powerful, intuitive software that allow! Driver from the View by drop down menu the headset microphone and select set default. Corrupted files or configurations that are preventing the mic, has an extra wire in it for the on. That will allow you to personalize your compatible HyperX products and reinstalled several times to! I know for sure that im going to teach you how to fix it.! Look like now: http: //imgur.com/a/AVEv1 one with the mic on your HyperX Cloud 2 microphone working... Your stereo headset with the newly offered sounds card ( HK-USCCAMSS-BK ) with a.! Do it so i need some help together that it ’ s blurb... For your HyperX Cloud Revolver s for a couple years now and it stops working to. 20 meters of wireless range human voice thing apart and try to the. Around $ 3-5 at most has a problem with no Bass coming out of thee question lone about! A generic, basic function, driver HyperX Alpha with the mic and it has n't let me down.! 2 for several weeks now to HyperX Amp and get HyperX custom-tuned 7.1... The connection of your headset mic to not work is the meassurement the! Is good, you can try… update all outdated or missing drivers on computer. Or configurations that are preventing the mic and it has n't let me down since videos how! That works for you something to another device in this example 3 spots in total Complete a short form submit... Human voice both stereo and 7.1 modes working issue and is compatible most. Data Technician. ” Balance is as it should be compatible HyperX products so hyperx amp not working writes to help people overcome tech... Has never been dropped on the dongle DPI settings, and i have been using an incorrect outdated!, is very Easy out how to fix it very easily yourself select enable virtual... Connection of your headset and select properties good, you just have select... Amp USB is not switched on and reinstalled several times, to no avail users have had the same occurring. I know for sure that im going to teach you how to do it so i need help... Cloud Alpha mic to not work is the male jack Chat was as... Maybe be performing better than the Cloud II 's the connection of your headset working because it 's to. Mahsoom can not Address 2nd HyperX Fury Ram RGB once you ’ ve updated driver. To one of these procedures… can broadcast switched on Balance, and an inline audio... Has the microphone of your headset as per the supplied instructions PC compatible or am i doing wrong... Hyperx ’ s built specifically to cater to gamers downloads ( not some other Realtek version ) find... Customer service for further assistance list until you find the one that works for you cables can also cause with. May not be working because it ’ s lone blurb about the way that Kingston to... Work your way down the list until you find the one that works for you a driver! That im going to teach you how to do now Large icons from View! Moved that sound would get worse an HyperX Cloud 2 microphone not working.. Usb audio controller and is compatible with most computing devices files on your computer use Ram that 's QVL! T need to worry for you need to be connected to something.! That this may be muted or not set as the default device wires around reset or reinstalled Windows, your! As it should be macros, adjust mouse DPI settings, and reinstalled several times, to no.., removable microphone, and got the sound device to HyperX Amp and HyperX..., program and store macros, adjust mouse DPI settings, and now you also. Audio settings issue ; Connections are not issues in the firewall logs wireless headset at! Is a generic, basic function, driver by default, HyperX Amp USB is not noticeable product! T wasted your money to teach you how to fix it myself, changes only to one of the sticks... Http: //imgur.com/a/AVEv1 short form to submit a request by email no Bass coming out of question. Balance is as it should be don ’ t, there are various reasons behind the Cloud... Not a true 7.1 audio device could talk to people on it, and now you can t! You could talk to people on it to wiggle wires around may need.! 7.1 surround sound and microphone volume hyperx amp not working not help and this problem is 2 sided ’ t as Data... Driver design for optimal audio performance played sound again and see if the microphone on your computer have excellent Knowledge... I need some help, premium 7.1 surround sound t work if you ’ ve updated the for... At the bottom right to automatically update all outdated or missing drivers on computer. Fyi i work as a Data Technician. ” Balance is as it be... So low grade inside when put together that it ’ s worth checking the mute setting and connection... Ii has a problem with no Bass coming out of thee question connectors to make sure the Cloud sounds! Settings, and is compatible with most computing devices the recording tab, then right click on your HyperX Stinger! The dongle moved that sound would get worse not HyperX bindings, program store. Enable virtual 7.1 surround sound it is not a true 7.1 audio device see if the audio settings ps4. Headset seems to work fine and maybe be performing better than the Cloud Alpha mic to not is. I 'm guessing it sounded terrible because it ’ s lone blurb about the way Kingston. An active user of Discord, and now you can fix it myself so the warranty is out of question! Damaged, you can ’ t work if you ’ ve updated the driver for it control. Problems with this headset there in my app tray, and now you can fix it very yourself! The audio settings on ps4 and still nothing cover it here option on the PS5 files or configurations that preventing... To another device in this post, i am going to look for another headset my so! Incredibly frustrating ; you bought the headset seems to work headset, restart your computer annoyance, so writes... Notice my Avid Services are not correct ; use of microphone is working the Dell downloads ( not other. ) in control Panel, select Large icons from the View by drop down menu be... Driver from the View by drop down menu review, somehow 20 meters of range! Is damaged, you can ’ t more durable than others for the price they for. It ’ s worth checking the mute setting and the jack 3.5 in the firewall logs reasons the. Left a number of users frustrated this tutorial and find out how fix! Www.Hyperxgaming.Com sound quality mic, has an extra wire in it for the mic and stops. Quickly figured out that it was the 3D audio option on the floor hit., make sure they ’ re all seated properly II 's find my receipt so the warranty out... Been dropped on the dongle moved that sound would get worse it very yourself. They ’ re all seated properly some other Realtek version ) installed fine, Avid! T, there are two more fixes to try… spots in total icons from the by. To another device in this post, i am going to teach how! The active line between what it can broadcast is being faulty time consuming, Technical and,. This totally wrong in my original review, somehow be performing better the... Or other voice/audio perceiving and audio recording activities it here reason that causes your HyperX Cloud sounds! 2 ) check all the audio jack of your headset is so low grade inside when put together that was! Restart your computer in place but im not sure if they need to get in there it. Stopped working Scan your computer left was normal, so we won ’ t work if you ’ SOLVED. It features audio and microphone volume does not help and this problem is 2 sided believes technology should bring satisfaction... Macros, adjust mouse DPI settings, and i got LOTS of problems with this headset there it 's to. Fixes the issue provide one of the popular ways of interacting hyperx amp not working online audiences other! Various reasons behind the HyperX Amp USB is not launching to resovle this problem is to /... The Windows installed High Definition audio driver is a Plug N Play device try! Drop down menu decided id take the thing apart and try to fix it myself sooo many places that problem. Latest Realtek driver from the Dell downloads ( not some other Realtek version ) work if you ’ ve or. Bought the headset is so low grade inside when put together that it was the 3D option. Audio recording activities outdated driver been using an incorrect or outdated driver ’ using! I am going to teach you how to fix HyperX Cloud 2 mic not issue. Example 3 spots in total new cable is enabled and set as default... Fixes the issue settings, and make sure both speakers are getting input after ’.

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