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I will update this review down the road after we've been on it awhile. With a spring mattress you do bounce a bit. I am no exception. Although on first glance, buying from Costco seems like a great bargain, but that's if you don't know this important secret: Lower prices for better products if you know where to look. I LOVED the mattress. Enjoy low warehouse prices on name-brand Mattresses products. We were amazed at how small it gets compacted down to for shipping. I orders the California King Matress and box Spring set from Simons Mattess. I live in a second floor apartment and my sister and I struggled to get it up the stairs. I did not know that my 2year old mattress was causing so much of my daily back pain and inability to sleep. I am extremely disappointed in Costco’s subcontracted delivery service. Slumber Search is supported by readers. Drexel Heritage sells a range of firm hybrid mattresses at Costco with pocketed coil support systems. The most popular discount and bulk warehouse store in the US, Costco is also one of the most popular places to get a new mattress. We slept on it the first night, had no trouble rolling over, or keeping our bodies comfortably cool. overall we are quite satisfied with the west salem mattress, we feel that the mattress is too soft to be classified as 'firm'. My wife, who sleeps on her back, is sleeping noticeable better. I was looking for a new king size bed and started with Costco. Out of 2584 Reviews. Medium is the right firmness for me. When Does the Sale Begin Online at Costco.com? THe return was hassle free and an easy process for us. It did have a smell, but it quickly dissipated; I was able to sleep on it first night without any foul smells. No complaints tho. While the price point is enviable versus buying direct, there are some differences in customer experience with some describing smell and firmness problems. Impossible to reach customer service due to impossibly long wait times. Perfect firmness, and on time delivery. While most customers find them initially comfortable, there are some complaints about durability reported. One of the Best Mattresses I've ever owned! Save big on mattresses at Costco!. My husband can sleep on almost anything and the fact that he complained was not a great sign. It arrived quickly and was fascinating watching it expand after to cut the plastic off it. This is my third mattress in 5 years. Not too soft and not too firm. Noone attemped to call or knock even though I was home waiting for the delivery all day. not a problem, we are keeping the mattress. At a steeper entry price than many others listed, they have the air of luxury. It was supposed to have great edge support due to being a hybrid. No added cost. It's high quality, more on the firm side, but my husband and I like a more firm mattress. I tried it out for myself, we even put a very plush mattress topper but I could still feel the stiffness of the mattress. Shop Costco.com for electronics, computers, furniture, outdoor living, appliances, jewelry and more. The bed is a perfect combination of softness yet firm enough for good support. I sleep on an $800 foam mattress and I'm very happy. I'm a side sleeper and do not wake up with back pain. My fiancé told me they didn’t even ring the doorbell, just dropped off outside on front porch and left. It’s great! But this one has to go, and my next mattress will not be a Sealy if this is the quality they are putting out. Woke up rested, relaxed, younger. I like a firm bed, but this was too firm for even me. We will never go back to a coil spring mattress and look forward to going to bed every night now. Sale: $649.99 - $749.99. This mattress is definitely pretty firm, and I thought I may have made a mistake when I moved my $2400 mattress out and noticed how much lighter this one was to move into the bedroom. I am a side sleeper and this has been a great for that. It is firm but cushions and does not let you sink into a "hole." It’s very comfortable but your body does tend to sag into the mattress. My husband complained it hurt his back, but we both decided we'd try it again. Hopefully the delivery company adjusts their policy to carry this upstairs. My family doesn't call me "Costco Diva" for nothing! After a year of sleeping on the mattress, I must agree with her. No more waking up with a stiff back or neck. I tried to explain that I need this mattress picked up ASAP because my dad has dementia and the mattress is leaning against the wall and he will mess with it, try to move it, and possibly hurt himself. But on a deeper look, there are some customers who have had issues with their purchases - mostly due to frustrations with the mattress design and value. 100% Upvoted. Very pleased. It isn't hot at all like some people say memory foam can be, and it's not hard either. After reading Consumer Reports reviews on this mattress and with the great return policy that Costco offers, we decided to take a chance and I am so glad that we did. Could not sleep well on this. If I had purchased a firm, I'm guessing that would be too hard. Costco price matching. It did seem a bit firm for the first month or so but over time both my wife and I have noticed a very nice adjustment to a medium feel. Costco offers third-party mattresses. I thought about it for a few days and then placed my order. I have no more lower back pain when I wake up. We've turned this mattress at least 20 times, and now there's a hump in the middle between my husband and I, while where we lay has a huge dip. The cons: Some lower priced models sold at Costco have lower ratings than those sold direct. Me likey. my wife complains less then i do because this mattress suits her better. Not sure if it was a pricing mistake or if it is constructed differently than one from the website. I bought this after getting a boxed mattress and disliking it due to quick sinking of one side. They go on rebate sometimes but there’s no regular schedule. I normally like a firm mattress, not extra firm, but medium firm and this didn't quite do it for me. I will not be ordering anymore deliveries from Costco as they have ruined my confidence in their delivery drivers. I liked the fact that I could move around and not disturb my wife with the old mattress and this one does as well at that, if not better. I was also worried about the top layer of foam indenting, that has not been a problem. Though most find these mattresses initially comfortable, there are a few major drawbacks that customers report: some had issues with quick compression -- without recovery, and others describe issues with 'sagging.' In addition, wrong box delivered, not as shown, too high. They have a wide range of all-foam mattresses and have multiple firmness options for sleepers. This Sealy West Salem is the perfect mix of firm and light cushion. Seamlessly. Ghostbed is a popular online mattress brand that offers both all-foam and pocketed coil mattresses. My wife and I have no regrets on our purchase. The pros: Low-priced all-foam options that most people find initially comfortable. Exactly the feel my husband and I wanted. Even though things like toilet paper, paper towels, and bulk food products are better to buy in store, when it comes to mattresses, there is a little known truth: Buying comparable products on sale in other retailers may actually be cheaper. Very happy with this mattress. 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